What this policy covers
This policy explains how doubtbuddy.ai handles personal information when you visit this website or contact us through the channels shown here.
Information you choose to share
When you email us, message us on WhatsApp, or otherwise contact us, you may provide your name, contact details, company information, and the details of your enquiry. Please avoid sending confidential information until we have agreed how to handle it.
How we use it
We use the information you share to respond to enquiries, assess whether we can help, communicate about an engagement, and keep an accurate record of our conversations. We do not sell personal information.
Client and project information
For an agreed engagement, the written contract governs the handling of client and project information. We use project information only to deliver the agreed work, manage the engagement, meet legal obligations, and protect our systems. Access is limited to the people and providers who need it for those purposes.
Website data and cookies
Like most websites, our hosting and security providers may process limited technical information such as IP address, browser type, device details, pages requested, and timestamps to operate, secure, and improve the site. If we add optional analytics or marketing cookies, we will update this policy and provide the appropriate choices.
Sharing and service providers
We share information only where needed to operate our website, communicate with you, deliver agreed work, meet legal obligations, or protect our rights and users. Providers processing information for us must handle it for those purposes.
Retention and security
We retain information only for as long as needed for the purposes above, including reasonable business, legal, and security needs. We use proportionate technical and organisational measures to protect information and work with access appropriate to the agreed scope, but no internet transmission is completely secure.
Your choices
You can ask us to access, correct, or delete personal information we hold about you, subject to applicable law and legitimate record-keeping requirements. You may also opt out of non-essential communications at any time.
Contact
For privacy questions or requests, email community@doubtbuddy.in. We may update this policy as our website or practices change; the effective date above will show when it was last revised.